Monday, January 26, 2015

She ain't got no hair....

What difference a year makes. 

When I was bald, I would look in the mirror and after a while, it didn't even phase me. Now, looking back.... OMG!!!

Thursday, December 11, 2014

"This is Brandon, with Southwest Airlines"...... AGAIN!

Remember "Brandon, with Southwest Airlines"? If not, refer back to this story... 

http://rottentatas.blogspot.com/…/i-luv-southwest-airlines-…

Here's the background story..... About a month ago, I was asked by "Allison" at Southwest Airlines to help them out with a training video on customer service. Naturally, being the shy, introverted person I am, I jumped all over it! We tried to coordinate schedules for several weeks and finally landed on today. 

I arrived at the St. Louis airport at 1PM and was met by Allison, who granted me clearance into the gate area to film. I was told to dress business casual and to bring a roller bag as a prop. They had a sitting area set up with lights, cameras and a mic for me. I told Allison I wasn't much of an actress (clearly she hadn't seen me buy a pig on Truck Stop Missouri prior to this filming haha). She said it was fine... this is going to be more of a question/answer type deal talking about my experience with Southwest Airlines.

So we start shooting.... We chatted and I answered questions like:
"What has drawn you to love Southwest Airlines?"
"Tell me what customer service means to you..."
"When you think about customer service, is there any one experience you have had that stands out?"


Immediately I begin talking about "Brandon, with Southwest Airlines." Of course I do... He's the reason I rave about Southwest! "The most important thing is that you get better..." is what he said at the end of the voicemail he left for me when I wrote a comment on Southwest's customer service website asking to keep my A-List status for next year since I would lose it because the cancer and treatments would restrict me from traveling all year and earning my A-List for 2015. 

Allison asked me question after question about my feelings and what impact just one person had on me. I couldn't stop talking! I even played the voicemail for them because I keep it on my phone and use it as a training tool at my hotels. What a great example of an impactful, personal "WOW" moment and what we should be doing everyday at our hotels.

The interview was winding down and Allison was talking with the cameraman about other shots he'd like to get while I'm there to make the training video. While they're collaborating, a man approaches holding an envelope and stares at me. Awkward. I smile and say, "Hi".
He replies, "Hi, I'm Brandon, with Southwest Airlines." And now I'm a blubbering mess :')






‪#‎LUVSoutwestAirlines‬ ‪#‎2015AList‬ ‪#‎SouthwestAirlines‬ ‪#‎SouthwestHeart‬ ‪#‎LUV‬ ‪#‎Ellen‬ ‪#‎TheEllenDegeneresShow‬ ‪#‎EllenDegeneres‬

Tuesday, November 4, 2014

The Girls' Arrival!

I get to meet my twin girls today! 

Names are Boo and Bee Brown
Born November 3rd at 9:05am
Weight: 400cc
Length: Much longer than their older sisters
Mom is doing great. A bit sore but resting and recovering. There will be no newborn pics.


Post Cancer Fashion

November 3, 2014

I've never claimed to be a fashionista, but this could very well be the next Lady Gaga Red Carpet Wear??  I mean, it's no bacon dress but still ace wrap makes a pretty cute halter top??








Where the Hell are my Feet??!

November 3, 2014 (post-surgery)

Shit-dogs!!!!! This is my view as I'm laying down in my bed. That giant mound had BETTER be all dressing and wrap!!!!!! I specifically reminded my surgeon to NOT talk to Mark Brown after I went out cold. I'll find out tomorrow when the dressings come off!!!

The Most Interesting Lashes in the World

November 3, 2014 

"I don't always wear makeup during tata reconstructive surgery, but when I do, I use my Younique 3D Fiber Lash Mascara.... on just one eye so the nurses will ask me about it. And then I'll sell them some."  (www.MoyasMascara.com)

#capitalize


Love Notes to My Surgeon...

November 2, 2014 

Prepping for Surgery....
Homemade Surgery-Pasties!
#nomorerottentatas